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Welcome to Trust Centre for Wellness, a provider of online and home-based services for children. These Terms and Conditions govern your use of our services and website. By accessing our services, you agree to comply with these terms and conditions. Please read them carefully.
1. Services
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Trust Centre for Wellness offers a range of therapy and counseling services for children, delivered both online and in-home settings.
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The specific services provided will be outlined in your individual treatment plan, which will be discussed and agreed upon with our therapists.
2. Eligibility
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Our services are available to parents or legal guardians seeking therapy and counseling for children under their care.
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Children must be supervised by a parent or guardian during online sessions and in-home visits.
3. Privacy and Confidentiality
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Your privacy and the confidentiality of your child's information are of utmost importance to us. We have strict data protection measures in place, and we adhere to all applicable privacy laws.
4. Personalized Treatment Plans
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We believe in personalized treatment plans tailored to each child's unique needs. Our therapists will work closely with you to create and adjust treatment plans as needed.
5. Payment and Billing
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Payment for services is required as per the agreed-upon rates and schedule.
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Invoices and payment details will be provided and are payable through the accepted payment methods on our platform.
6. Cancellation and Rescheduling
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You may cancel or reschedule sessions with at least 24 hours' notice. Failure to do so may result in a cancellation fee.
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Trust Centre for Wellness may also reschedule sessions in the event of unforeseen circumstances.
7. Code of Conduct
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Respectful and appropriate behavior is expected from both parents/guardians and children during all interactions with our therapists.
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Any form of harassment, abuse, or inappropriate conduct will not be tolerated and may result in the termination of services.
8. Child Safety
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Children participating in in-home services must be in a safe and supervised environment during sessions.
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Parents/guardians are responsible for ensuring the safety and well-being of their children during online sessions.
9. Termination of Services
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Trust Centre for Wellness reserves the right to terminate services in cases of non-compliance with these terms and conditions, disruptive behavior, or other justifiable reasons.
10. Dispute Resolution
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In the event of any dispute or concern, please contact our support team to seek resolution. We are committed to addressing issues promptly and fairly.
11. Changes to Terms and Conditions
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Trust Centre for Wellness may update these terms and conditions at any time. Continued use of our services constitutes acceptance of any revised terms.
12. Governing Law
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These terms and conditions are governed by the laws , and any legal disputes shall be resolved in the courts of Juridictions.
By using Trust Centre for Wellness's services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any of these terms, please refrain from using our services.